Shipping Policy

Shipping Policy

Processing Time
All orders are processed within 1-5 business days, excluding weekends and holidays. If there’s a high order volume, shipments may be delayed. In such cases, you will be notified via email or phone.

Shipping Rates & Delivery Estimates
Shipping costs will be calculated at checkout. Delivery typically takes 5-10 business days after processing, but this can vary based on location and carrier.

Shipment Confirmation & Order Tracking
Once shipped, you’ll receive a confirmation email with tracking details, which will activate within 24 hours.

Customs, Duties, and Taxes
We are not responsible for customs fees or taxes applied to your order. All additional charges are the customer’s responsibility.

Lost or Stolen Packages
While we will work with the shipping provider to resolve any lost or stolen package issues, we cannot guarantee a replacement or refund.

Damages
We are not liable for products damaged during shipping. If your order arrives damaged, please contact the carrier or our support team to file a claim. Keep all packaging materials for the claim process.

Contact Us
For any questions regarding this Shipping Policy, reach out to us at support@upcentralstore.com.