Intellectual Property Policy

Intellectual Property Policy

We are dedicated to safeguarding everyone’s intellectual property and have a comprehensive policy to support this commitment. This Intellectual Property Policy outlines how we address allegations of infringement, the steps authorized parties can take to submit reports concerning content on our website and mobile applications, and how responsible parties can respond if their listings are affected by a report. We will promptly remove any material reported for alleged intellectual property infringement if the report complies with our policies. Intellectual property includes, but is not limited to, copyright, trademark, patent, and other intellectual property rights as defined by law.

1. Report Infringement

  1. To submit a notice of IP infringement, you must be either the rights owner or an agent authorized by the rights owner to file reports on their behalf.
  2. Upon receiving your report, we will investigate the content or listings in question. All reports must be made in good faith and sworn under penalty of perjury.
  3. To submit a report, please email us at support@upcentralstore.com. Include the following information:
    • Specific identification of the intellectual property (e.g., registration number, written description, URL link, first date of use/publication).
    • Details of the infringement (e.g., whether it pertains to the product, packaging, image, or text).
    • List of infringing products (URLs for each product detail page).
    • List of infringing parties.
    • Supporting documentation or any additional information, such as order IDs for test purchases, to aid in processing your report.
    • Your contact details (name, address, phone number, and email address).
    • Any other relevant information required by law.
  4. We may request additional information before processing the report, including documentation verifying the claimed rights and ownership.

2. Report Copyright Infringement Using DMCA Notice

  1. If you are the copyright owner or authorized to act on behalf of a copyright owner, you may submit a notice of infringement via email to support@upcentralstore.com. Please include:
    • A physical or electronic signature of the person authorized to act on behalf of the copyright owner.
    • Identification of the copyrighted work(s) claimed to be infringed.
    • Identification of the infringing material to be removed or disabled and information to locate each material.
    • Contact information, including address, phone number, and email.
    • A statement affirming your good faith belief that the reported use is unauthorized.
    • A representation that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on their behalf.
  2. Misrepresentation of material as infringing may result in liability for damages. If uncertain, consult legal counsel before filing a notice.
  3. If your notice is accepted, we will remove the content and take appropriate action against responsible parties. We do not disclose actions taken unless they are publicly available.
  4. Repeat Infringer Policy: We uphold intellectual property rights and will terminate repeat infringers as warranted.

3. Counter-Notice to Copyright Infringement Claim under DMCA

  1. If a content provider believes that removed material was mistakenly identified as infringing, they may submit a counter-notice containing:
    • A physical or electronic signature.
    • Identification of the material removed and its previous location.
    • A statement under penalty of perjury affirming the good faith belief that the material was mistakenly removed.
    • Contact details (name, address, phone number, email) and a statement consenting to the jurisdiction of the relevant court.
  2. Upon receiving a counter-notice, we will act according to the DMCA.

4. Information of the Designated Agent to Receive Notifications under DMCA

Attention: Copyright Officer
Email to receive Intellectual Property Infringement reports: support@upcentralstore.com

5. Withdrawal of Report

The intellectual property owner or authorized agent who submitted a report may withdraw it by emailing support@upcentralstore.com. The withdrawal request must include the information of the original report, including the complainant’s details, the intellectual property previously claimed, and the material that is to be withdrawn.

6. False Notice

  1. Good Faith Requirement: All reports of infringement must be submitted in good faith. If a report is found to contain information that is knowingly false, fraudulent, or intentionally misleading, we reserve the right to reject it and may take further actions against those who abuse this policy.
  2. Consequences of False Reporting: Repeated or willful submission of false or inaccurate reports may result in the restriction or loss of the ability to submit future notices. In cases of serious abuse, legal actions may be pursued as permitted by applicable laws.
  3. Accountability: By submitting a report, the notice submitter acknowledges their understanding of this policy, including the potential consequences of submitting false or misleading information, and agrees to act in accordance with these guidelines.

7. Updates to the Intellectual Property Policy

We may update this Intellectual Property Policy periodically to address changes in our practices, legal requirements, or other factors affecting intellectual property management. Users will be notified of any substantial changes to this policy, and continued use of our website and services constitutes acceptance of the updated policy.

8. Contact Information

If you have any questions or concerns about this Intellectual Property Policy, please reach out to us at:

We are here to assist with any inquiries regarding intellectual property rights and to help ensure a respectful and legally compliant environment for our users.